Privacy policy

For interested parties and customers

This notice describes how Trenkwalder Sports Austria GmbH, 6710 Nenzing, Eugen Getznerstraße 7, Austria (“we”) processes your personal data. We would like to inform you as (i) a (potential) customer or as a contact person at one of our (potential) customers (both hereinafter referred to as “customer”) or (ii) a (potential) supplier or as a contact person at one of our (potential) suppliers (both hereinafter referred to as “supplier”) about your rights in connection with your personal data and how you can contact us to enforce them.


1 Purposes of data processing

1.1 Processing of customer data

If you are a customer, we process your personal data specified in the annex for the following purposes

  • for contract administration;

  • for marketing purposes and business initiation regarding our own range of services

  • for customer support and administration;

  • to compile statistics and reports;

  • to manage potential customers and business opportunities;

  • to manage customer complaints; and

  • to communicate with our customers.


1.2 Processing of supplier data

If you are a supplier, we process your personal data specified in the annex for the following purposes:

  • for contract administration;

  • to manage and optimize our procurement processes

  • to compile statistics and reports;

  • to initiate business with (potential) suppliers and

  • to communicate with our suppliers.

We collect your personal data in the course of our business relationship either by you providing us with this data yourself or from other sources in the course of various operational processes and procedures.

The provision of your personal data is voluntary. However, communication and possibly the fulfillment of our contractual obligations will be made more difficult or even impossible if you do not provide your personal data.


2 Categories of data processed and legal basis for processing

We process your personal data mentioned in the annex (i) on the basis of our overriding legitimate interest pursuant to Art. 6 para. 1 lit. f General Data Protection Regulation (“GDPR”), which is to make our customer and supplier relationships as effective as possible or (ii) on the basis of the necessity to fulfill contractual or pre-contractual obligations (Art. 6 para. 1 lit. c GDPR) or (iii) on the basis of the necessity to fulfill legal obligations to which we are subject (Art. 6 para. 1 lit. c GDPR).

We may ask for your consent to the processing of some of your personal data in a separate procedure. Such consent can be withdrawn at any time. A later revocation does not affect the lawfulness of the processing up to the time of revocation.


3 Transmission of your personal data

Insofar as this is necessary for the above-mentioned purposes, we will transfer your personal data to the following recipients:

  • IT service providers used by us;

  • companies that belong to our group;

  • banks for the processing of payment transactions;

  • legal representatives in business cases;

  • courts;

  • competent administrative authorities, in particular tax authorities;

  • collection agencies for debt collection;

  • third-party financiers, such as leasing or factoring companies and assignees, if the delivery or service is financed by third parties in this way;

  • contractual or business partners who participate or are to participate in the delivery or service;

  • insurance companies on the occasion of the conclusion of an insurance contract for the delivery/service or the occurrence of an insured event and

  • the Austrian Federal Statistical Office for the compilation of (official) statistics required by law.

Some of the recipients mentioned above are located outside your country or process your personal data there. The level of data protection in other countries may not be the same as in your country. However, we only transfer your personal data to countries for which the EU Commission has decided that they have an adequate level of data protection or we take measures to ensure that all recipients have an adequate level of data protection. For example, we conclude standard contractual clauses (2010/87/EC and/or 2004/915/EC). These are available on request at datenschutzAT@trenkwalder.com.


4 Storage period

Your personal data will only be stored by us for as long as is necessary to achieve the purposes stated under point 1 and as permitted by applicable law. We store your personal data in any case until the end of our business relationship and beyond that until statutory retention obligations exist or the limitation periods for any claims have not yet expired.


5 Your rights in connection with personal data

Under applicable law, you have the right (subject to applicable law) to (i) verify whether and what personal data we hold about you and obtain copies of such data, (ii) request the rectification, completion or erasure of your personal data that is inaccurate or not processed in accordance with the law, (iii) require us to to restrict the processing of your personal data, (iv) to object to the processing of your personal data under certain circumstances or to withdraw any consent previously given for processing, (v) to request data portability, (vi) to know the identity of third parties to whom your personal data is transferred and (vii) to lodge a complaint with the competent authority. Any withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.


6 Our contact details

If you have any questions or concerns regarding the processing of your personal data, please contact us:


Trenkwalder Sports Austria GmbH
Eugen Getznerstraße 7
6710 Nenzing
Austria
sportsaustria@trenkwalder.com


Alternatively, you can also contact our data protection officer:


Data Protection Officer
Rennweg 97-99, Kern 8/6th floor
1030 Vienna
Austria
datenschutzAT@trenkwalder.com



Annex:

General data:

  • serial number;

  • name;

  • salutation/gender;

  • associated business partner or (potential) interested party;

  • telephone number;

  • e-mail address;

  • professional, industry and business name of the business partner;

  • language of correspondence;

  • other agreements;

  • date of birth;

  • communication history and

  • conversation logs

Customer and supplier data:

  • contact person at the business partner;

  • business address;

  • demand interests (based on previous demand behavior or own information);

  • contracts and agreements;

  • order history;

  • bank details;

  • VAT number;

  • payment data;

  • company register data;

  • data on creditworthiness;

  • assignment to a specific customer and supplier category;

  • affiliation to a specific purchasing association, group;

  • object of the delivery or service;

  • third parties involved in the provision of the service, including information on the type of involvement;

  • terms and conditions of delivery and service;

  • data on customs clearance;

  • data on insurance of the delivery or service and its financing;

  • data on tax liability and tax calculation;

  • data on credit management;

  • data on the payment or performance behavior of the data subject;

  • dunning data/claim data;

  • account and document data;

  • service-specific expenses and income and

  • special G/L transactions

Data of contact persons at customers and suppliers:

  • function of the person concerned and

  • scope of the power of representation



Last updated on 11.02.2019

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